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On my way home from a going away dinner for my supervisor today, I had a chat with my coworker as he drove me home in his car. Apparantly, they had some sales discussions with EBay about the product that we’ve developed at BEA (Aqualogic) a few months back. The negotations were intense, with the people in our department having to make a few trips over the coures of several weeks. Finally, after hundreds of man hours, EBay decided to use our product!

So by this point, you’re probably wondering, “What the heck does that have to do with me?” Well, the interesting part of this story is how much EBay paid for the product that BEA spent millions to develop… $0! That’s right, not a single cent!

So why would BEA spend weeks negotiating a contract that nets them no money? Not only that, but there’s also the costs of supporting the product and continuing to develop it – all for free! Why, why, why would anyone do that?

Well, here’s what BEA got: EBay allowed them to tell other people that they (EBay) were using BEA’s product!!

A multi-million dollar product.

For free.

In exchange for being allowed to tell other people it’s being used!

Here’s a great example of how generosity yielded a company a lot of money. In fact, there’s actually two examples of generosity here!

Generosity From BEA’s Side

So why was it so worth it for BEA to let other people know that EBay is using its product? Well, because of the wide exposure of the EBay brand, people will have more trust towards BEA’s products if a large company like that is using them. This’ll allow BEA to sell more of its products to other customers, more than making up the costs of giving EBay a free license and support!

By being generous with EBay, BEA has put itself in a position to attract many more potential deals.

Generosity From EBay’s Side

On the other side, EBay’s branding is a perfect example of how generosity pays off! By being a company of integrity and trust, it’d established itself as a company that’ll go the extra mile to please its customers. By being generous with its time and effort, EBay has gained the trust of the consumer base. When you hear about an EBay product, you know it’ll be innovative and well done!

As a result, precisely because of this trust gained through hard work and a generosity of effort, companies like BEA throw themselves at Ebay in order to work with them!

Isn’t it nice to have two or more competing companies throwing their products at you hoping you’ll pick them to satisfy your needs? Not only that, but they’re doing it eagerly, and for free!

That’s what generosity does for you – it makes people really want to work with you!

And then you get to pick who you’d like to work with :)

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Comments

21 Responses to “Why Generosity Creates Wealth Day 5: Making Money Through Branding”

  1. Robin Alley on April 26th, 2010 10:21 am

    That’s certainly a win-win! However, think about how much you would have to PAY eBay.com to give their word on your product? Probably more than the cost of development!

  2. Sergejus The Positive Thinking And Self Talk Cultivating Guy on July 28th, 2010 3:28 pm

    I like your post, and it’s very true that generosity pays itself off. But how often we miss big miracles from being not generous on a small occasions. I remember when I was generous by giving a lift to work to one couple from Estonia and not charging them anything for about 3 month,and than through them I’ve met a man who blessed me with £20 000 cash,so I know it does work,I have much more miracles and it proves, what you sow that is what you reap.

  3. Allen Loomis on September 29th, 2010 11:25 pm

    You have a great blog here, I love the content and the design! I am a self improvement blogger as well, and was wondering if you would be interested in exchanging links? If so please comment back on my blog and let me know! My readers would love your content, and I would love to share the traffic!

    Success Demands Action: A Self Improvement Blog

  4. John on May 13th, 2011 10:12 pm

    I think its a win-win only if BEA can monopolize on their relationship with EBAY. If other companies are willing to pay in order to play, then its a success at the end of the day.

  5. Baker on May 24th, 2011 12:03 pm

    Nicely done post. This is a win-win article.

  6. Caverta on June 21st, 2011 11:18 pm

    hello its very new issue to talk about this..but its nice to read here..to evolved some good ideas

  7. Fred Tracy on September 8th, 2011 5:22 pm

    This is a great article. As someone mentioned, it’s a win-win scenario, both for your company and for Ebay.

    More power to both of you. :-)

  8. ActionPower on September 26th, 2011 6:41 am

    This is a great article. As someone mentioned, it’s a win-win scenario, both for your company and for Ebay.

    More power to both of you.

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